Distribution (place)
A
distribution channel is a set of interdependent organizations that help make a
product available for use or consumption by the consumer or business user.
Channel intermediaries are firms or individuals such as wholesalers, agents,
brokers, or retailers who help move a product from the producer to the
consumer or business user.
Logistics
and Storages
Transportation:
Marketers need to
take an interest in their company's transportation decisions. The choice of
transportation carriers affects the pricing of products, delivery performance,
and condition of the goods when they arrive—all of which will affect customer
satisfaction. In shipping goods to its warehouses, dealers, and customers, the
company can choose among five transportation modes: rail, truck, water,
pipeline, and air.
Railroads: Is the nation's largest carrier,
accounting for 26 percent of total cargo ton-miles moved. They are one of the
most cost-effective modes for shipping large amounts of bulk products—coal,
sand, minerals, farm and forest products—over long distances. In recent years,
railroads have increased their customer services by designing new equipment to
handle special categories of goods, providing flatcars for carrying truck
trailers by rail (piggyback), and providing in-transit services such as the
diversion of shipped goods to other destinations en route and the processing of
goods en route. Thus, after decades of losing out to truckers, railroads
appear ready for a comeback.
Road way: have
increased their share of transportation steadily and now account for 24
percent of total cargo ton-miles (over 52 percent of actual tonnage). They
account for the largest portion of transportation within cities as opposed to
between cities. Each year in the United States, trucks travel more than 600
billion miles—equal to nearly 1.3 million round trips to the moon—carrying 2.5
billion tons of freight. Trucks are highly flexible in their routing and time
schedules and they can usually offer faster service than railroads. They are
efficient for short hauls of high-value merchandise. Trucking firms have added
many services in recent years. For example, Roadway Express now offers
satellite tracking of shipments and sleeper tractors that move freight around
the clock.
Roadway and other
trucking firms have added many services in recent years, such as satellite
tracking of shipments and sleeper tractors that keep freight moving around the
clock.
Water Way: Water
carriers transport large amounts of goods by ships and barges on U.S. coastal
and inland waterways. Mississippi River barges alone account for 15 percent of
the freight shipped in the United States. Although the cost of water
transportation is very low for shipping bulky, low-value, nonperishable
products such as sand, coal, grain, oil, and metallic ores, water
transportation is the slowest mode and may be affected by the weather.
Pipelines: are a
specialized means of shipping petroleum, natural gas, and chemicals from
sources to markets. Most pipelines are used by their owners to ship their own
products.
Air Way: Although air carriers transport less
than 1 percent of the nation's goods, they are becoming more important as a
transportation mode. Air freight rates are much higher than rail or truck
rates, but air freight is ideal when speed is needed or distant markets have
to be reached. Among the most frequently air-freighted products are
perishables (fresh fish, cut flowers) and high-value, low-bulk items
(technical instruments, jewelry). Companies find that air freight also reduces
inventory levels, packaging costs, and the number of warehouses needed.
In choosing a
transportation mode for a product, shippers must balance many considerations:
speed, dependability, availability, cost, and others. Thus, if a shipper needs
speed, air and truck are the prime choices. If the goal is low cost, then
water or pipeline might be best.
Value Delivery Chain
Manufacturing:
Manufacturing is
the production of goods for use or sale using labor and machines, tools,
chemical and biological processing, or formulation. The term may refer to a
range of human activity, from handicraft to high tech, but is most commonly
applied to industrial production, in which raw materials are transformed into
finished goods on a large scale. Such finished goods may be used for
manufacturing other, more complex products, such as aircraft, household
appliances or automobiles, or sold to wholesalers, who in turn sell them to
retailers, who then sell them to end users – the "consumers".
Wholesalers:
Wholesalers
generally buy a large quantity of products directly from distributors. High-volume
purchase orders typically improve a wholesaler’s buying power. Many
distributors provide discounts for a certain number of items purchased or the
total amount spent on merchandise. Wholesalers acquire merchandise, such as
telephones, computers, bicycles, clothing, televisions and furniture. The
goods are frequently destined for retailers.
Retailers:
Retailers consist
of small and large for-profit businesses that sell products directly to
consumers. To realize a profit, retailers search for products that coincide
with their business objectives and find suppliers with the most competitive
pricing. Generally, a retailer can buy small quantities of an item from a
distributor or a wholesaler. For instance, a retail merchant who wanted to
purchase a dozen lamps could contact lighting distributors to inquire about
pricing.
Consumer:
A consumer is a
person or group of people that are the final users of products and or services
generated within a social system. A consumer may be a person or group, such as
a household
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